Support
A real human answers within 24 hours.
No tier-1 deflection bot. One founder reading every message. Use the right channel and you'll hear back fast.
Account deletion
Right to be forgotten per Apple 5.1.1(v) + GDPR Art. 17:
In the BizSuite mobile app: Settings → Delete Account. Or email the address above with "DELETE" in the subject.
What we cover
- BizSuite portal login + API key issues
- MnemoPay SDK integration help
- Billing + invoices + Stripe questions
- App Store submission feedback for the BizSuite iOS app
- Privacy / data deletion requests
Response window
Within 24 hours, every business day. Weekend messages get answered Monday morning Central time. Critical production outages (auth down, payments down) get same-day no matter the day.