Fractional Ops · For 10–50 Person Teams
The engagement
One person walks in.
Maps how your ops actually run.
Picks the 3–5 workflows bleeding hours.
Builds the systems. Trains your team.
Stays accountable for the outcome.
Three ways in
Stage 01
One week. We map how your business actually runs, name the 3–5 workflows bleeding hours, and deliver a prioritized playbook with projected hours saved per week.
Stage 02
Six weeks. We build 3–5 working systems end-to-end — integrated with your existing tools, trained on your real data, documented so anyone on your team can run them. Fixed scope, fixed fee.
Stage 03
Audit, build, train, and ongoing tuning — the whole stack, month over month. For teams who want someone accountable for the outcome, not a product to consume alone. Six-month minimum.
The math
20 people. 15 hours a week. $75 an hour blended.
Hours returned
60 / mo
Labor saved
$4,500 / mo
Retainer cost
$12,000 / mo
Labor is the floor — it ignores faster sales cycles, fewer mistakes, and the compounding effect of every new workflow you ship. The return on the build alone usually covers the retainer within 90 days.
What happens after you say yes
Interviews with your ops and sales leads. I sit with your team for a few working sessions and map what every handoff actually looks like. You get a 30-page playbook by Friday.
The top 3–5 workflows become working systems. Integrations, tests, fallback logic, monitoring. Nothing that only survives in a demo — everything goes into production.
Runbooks for every system. Live training sessions. If the person who runs the system quits next quarter, the system still runs.
Stress tests under your real load. Documentation polish. 30 days of post-launch support so the first oddity doesn't derail the rollout.
Owners and operators of 10–50 person teams who have bought AI tools that aren't talking to each other, are losing 10+ hours/week to manual handoffs, and need one person accountable for the outcome.
The individual systems solve specific problems. Fractional Ops solves the whole problem. One person walks in and owns the outcome end-to-end: discovery, prioritization, build, integration, training, tuning.
Month 1 is audit. Months 2–3 is build and train. Months 4–6 is tune and next waves. Anything shorter produces demos, not durable outcomes.
Yes. The $3K Operational Audit is a standalone deliverable. The full audit fee credits 100% toward a Build or Retainer if you continue within 60 days.
Professional services (law, accounting, agencies), regulated mid-market (insurance, healthcare ops, real estate), B2B SaaS 10–50 headcount. If you have a lot of human handoffs and mixed tooling, the pattern is the same.
One short reply and we'll schedule a 15-minute discovery call. No prep, no deck.
J&B Enterprise LLC · d/b/a BizSuite · Texas · jeremiah@getbizsuite.com